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Insurance & Payment

We handle the paperwork — so you don't have to.

We work with North Carolina Medicaid and most major insurers. Our care coordinators handle the paperwork — from verifying eligibility to managing ongoing approvals — so you can focus on your family.

Coverage

NC Medicaid & most major insurers.

Many insurance plans cover ABA therapy, though coverage varies. Our team will help guide you through insurance verification, authorizations, and benefit questions so the process feels as clear and manageable as possible.

North Carolina Medicaid accepted

Most major commercial insurance plans

Verification of benefits before you commit

Ongoing authorization management for active care

Your Care Coordinator

The behind-the-scenes work, handled.

Our care coordinators are your guide through the administrative side of ABA — so the only thing you have to focus on is showing up for your Care Recipient.

01

Verify Eligibility

We confirm coverage with your insurer before services begin — so there are no surprises about what’s covered.

02

Submit Authorizations

Initial authorizations and reauthorizations are submitted, tracked, and renewed by our team.

03

Translate the Paperwork

If something requires your signature or input, we explain it in plain language — no jargon.

04

Answer Your Questions

Whenever billing or coverage questions come up, your care coordinator is your first call.

Common Questions

Unsure or nervous about starting? That's completely normal.

Many families feel overwhelmed at first. We encourage you to ask questions, share concerns, and move at a pace that feels right. Our role is to support both your child and your family every step of the way.

Coverage varies by plan — we'll explain yours specifically

You're not locked in — every plan is reviewed regularly

Questions about billing? Your care coordinator is your first call

iCare Therapy is here to help — you don't have to navigate this alone

Let's verify your benefits.

Share your insurance information and our team will reach out with clear next steps.