At iCare Therapy (“Company,” “we,” “our,” or “us”), we value your privacy and are committed to protecting the personal information you provide through our website and services.
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or interact with our services.
Information We Collect
We may collect personal information that you voluntarily provide to us, including:
Name
Email address
Phone number
Mailing address
Insurance information
Information submitted through contact forms or intake forms
Any other information you choose to provide
We may also automatically collect certain technical information, including:
IP address
Browser type
Device information
Pages visited
Referral URLs
Website activity and analytics data
Cookies and tracking technologies
How We Use Your Information
We may use the information we collect to:
Respond to inquiries and requests
Schedule appointments or consultations
Provide therapy-related services
Improve our website and user experience
Communicate important updates
Send marketing communications, if permitted
Monitor and analyze website usage
Maintain security and prevent fraud
Comply with legal obligations
Cookies & Tracking Technologies
Our website may use cookies, pixels, and similar tracking technologies to improve website functionality and analyze traffic.
These technologies may collect information such as:
Website behavior
Traffic sources
Advertising campaign performance
Form submissions and conversions
Third-party services such as Google Analytics and Meta advertising tools may also collect information through these technologies.
You may disable cookies through your browser settings, though some website features may not function properly.
HIPAA & Protected Health Information
While we take privacy seriously, submitting information through our website does not automatically create a therapist-client relationship.
Please avoid submitting highly sensitive medical or personal health information through website forms unless specifically instructed to do so through secure channels.
If applicable, any Protected Health Information (“PHI”) handled by our practice will be managed in accordance with applicable healthcare privacy laws and regulations.
Information Sharing
We do not sell your personal information.
We may share information with trusted third-party providers that assist us in operating our website or business, including:
Website hosting providers
CRM and scheduling software
Analytics providers
Advertising platforms
Email and communication services
These providers are only given access to information necessary to perform their services.
We may also disclose information when required by law or to protect our legal rights.
Data Security
We implement reasonable administrative, technical, and physical safeguards designed to protect your information.
However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those external sites.
Children’s Privacy
Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children through our website.
Your Rights
Depending on your location and applicable laws, you may have rights regarding your personal information, including the right to:
Request access to your data
Request corrections
Request deletion of your information
Opt out of certain communications
To exercise these rights, please contact us directly.
Changes to This Privacy Policy
We may update this Privacy Policy periodically. Any updates will be posted on this page with a revised effective date.
Contact Us
If you have any questions regarding this Privacy Policy or our privacy practices, please contact:
