Get Started with ABA Therapy at iCare Therapy

Start ABA Therapy in North Carolina with
iCare Therapy

Starting ABA therapy for your child or young adult can feel overwhelming. iCare Therapy makes the process clear, compassionate, and manageable. Our care coordinators walk with your family from the very first conversation through your Care Recipient’s first session – and every milestone after.

No referral needed to start.

NC Medicaid and most major insurers accepted.

Our Approach

Evidence-based ABA

Now serving

North Carolina

Tell us about your family.

Share whatever you’re comfortable with — our care coordinators will follow up to talk through services, scheduling, and next steps.

Parent / Guardian Name

Phone

Insurance Provider

Care Recipient Age

Service of Interest

How can we help?

Your information is private and only used to respond to your inquiry.

YOU ARE NOT ALONE IN FEELING UNSURE WHERE TO START

Starting ABA Therapy Feels Complicated. We Make It Simple.

You found out your child may need ABA therapy and don't know what comes next.

Whether you just received a diagnosis, are still in the evaluation process, or were referred by a pediatrician or school counselor, the first steps can feel paralyzing. You are not alone and you do not need to figure this out by yourself.

You're worried about insurance and whether you can afford ABA.

Insurance coverage, prior authorizations, and Medicaid enrollment can feel like a maze. The good news is that ABA therapy is covered by NC Medicaid and most major insurers – and iCare’s team handles every bit of the paperwork.

You want to make sure you choose the right provider for your family.

ABA therapy is a significant commitment and you want to be sure the team you choose truly cares about your Care Recipient as an individual. We understand that – and we encourage you to ask us every question you have.

YOUR PATH FORWARD WITH iCARE

A Clear, Five-Step Path to In-Home ABA Therapy

iCare Therapy’s intake process is designed to be transparent, supportive, and efficient. Every family gets a dedicated care coordinator who manages the process from inquiry through your first session. Here is exactly what to expect.

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Step 1: Tell us about your family - no referral required to start

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Step 2: We verify your insurance benefits - free, within one business day

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Step 3: Your BCBA conducts an in-home assessment and builds your care plan

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Step 4: Prior authorization is submitted and managed by our team

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Step 5: Sessions begin in your home on a schedule that works for your family

Tell us about your family

We verify your insurance benefits

Your BCBA conducts an in-home assessment

Prior authorization is submitted and managed

Sessions begin in your home

Intake Process

The iCare Therapy Intake
Process - Step by Step

01

Inquiry - Tell Us About Your Family

Fill out our short intake form or call (800) 264-1985. Share whatever you’re comfortable with – your Care Recipient’s age, situation, and any questions you have. A care coordinator will follow up within one business day. No pressure, no commitment at this stage.

02

Insurance Verification - We Handle It

Our care coordinators verify your insurance benefits, confirm ABA therapy coverage, identify any deductibles or cost-sharing, and submit prior authorization. You will receive a clear summary of your coverage before anything is scheduled.

03

In-Home Assessment - Meeting Your Care Recipient

Your Board Certified Behavior Analyst visits your home, observes your Care Recipient in their natural environment, and talks with your family about priorities and goals. This assessment typically uses tools like the VB-MAPP, ABLLS-R, or Vineland depending on your Care Recipient’s age and profile.

04

Care Plan and Authorization

Based on the assessment, your BCBA builds a fully individualized treatment plan with measurable goals. This plan is submitted to your insurer or Medicaid plan for authorization. iCare manages the authorization process from start to approval.

05

Sessions Begin

Once authorization is confirmed, your RBT begins in-home sessions on a schedule designed around your family. Your BCBA supervises, collects data, and adjusts the program as your Care Recipient grows.

FAMILIES WHO STARTED WITH iCARE

Families Who Started with iCare

5-step intake process from first call to first session

Most families receive authorization within 2 to 4 weeks

Care coordinators available Monday through Friday

“I filled out the form on a Monday night and had a care coordinator call me by Tuesday morning. By the end of the week we had our insurance verified and an assessment scheduled.”

Nicole, Mom - Raleigh, NC

“The intake process was the first time in our whole ABA journey that I felt like someone was actually taking care of us as a family. iCare made it easy.”

Chris, Dad - Charlotte, NC

FAQ

Frequently Asked Questions About Starting ABA Therapy with iCare

How long does the ABA intake process take?

Most families complete the intake process and receive authorization within 2 to 4 weeks of their first contact with iCare. Timeline varies based on insurance plan and your specific situation. iCare moves as quickly as possible on every step.

Do I need a referral to start with iCare Therapy?

No referral is required to contact iCare and begin the intake process. However, most insurance plans – including NC Medicaid – will require a formal autism diagnosis or referral documentation before authorizing ABA services. Our care coordinators will guide you through exactly what is needed.

What assessments will iCare use for my child?

Assessment tools are selected by your BCBA based on your Care Recipient’s age and profile. Common tools include the VB-MAPP (Verbal Behavior Milestones Assessment and Placement Program), ABLLS-R (Assessment of Basic Language and Learning Skills), and Vineland Adaptive Behavior Scales.

What if my child does not have a formal autism diagnosis yet?

Contact us anyway. Depending on your child’s age and your insurance situation, there may be pathways to begin services. Under-3 children on NC Medicaid may access early intervention without a formal ABA diagnosis. Our care coordinators will help you understand your options.

Can we start with just a few hours per week and increase from there?

Yes. Your BCBA will recommend a starting level of hours based on your Care Recipient’s clinical needs. Programs are adjusted over time as goals are met and as your family’s capacity allows.

What happens if I need to pause or stop services?

Life happens. iCare will work with your family to manage schedule adjustments, pauses, or transitions in a way that supports your Care Recipient’s progress and continuity of care.

The First Step Is the Most
Important One - Take It Today

Your family deserves expert, compassionate care. iCare Therapy is here to listen first, answer every question, and walk with you from this moment through every milestone ahead. Fill out the intake form or call us right now.

Start ABA Therapy in North Carolina with iCare Therapy